This Limited Wear Warranty applies only to the original purchaser and installation site and is not transferable. If the image layer of your luxury vinyl floor wears through during the warranty period, your Flooring America®/Flooring Canada® retailer will repair or replace the affected area. Should you feel that your luxury vinyl floor is not wearing properly, contact your Flooring America®/Flooring Canada® retailer. See page 41 for details of warranty terms. Providing that your floor is used in a residential setting under normal residential traffic* conditions and with proper care and maintenance, your Flooring America®/Flooring Canada® retailer warrants that from the date of the original installation the finish of your luxury vinyl floor will not wear-through** for the period specified by the warranty level of the product purchased. (See General Terms and Conditions on pages below for other conditions that apply.) Limited Wear Warranty "Local retail store" is defined as a permanent building/structure containing outdoor signage with store name, street address, customer parking, and phone contact information listed in a public phone directory. Online retailers and wholesalers are excluded. Price Protection Guarantee applies only to local retail store pricing and/or purchases. Just present your retailer with the competitor’s advertisement or written estimate for the same floor, and you take home the difference in price! Price Protection applies to materials only. It’s our Price Protection Guarantee, and it’s simple. However, if within 30 days of making your purchase, you should happen to find a lower Flooring America®/Flooring Canada® first quality product of the same brand and styles as the flooring you purchased, we will happily refund your money. We feel confident that our prices are the most competitive in the market and assure you that you will not find a lower price at any other floor covering retailer in your area. Our buying power allows us to buy big and pass volume-purchase savings directly on to you. (See General Terms and Conditions on pages below for other conditions that apply.) Price Protection Guarantee This warranty applies only to the original purchaser of a Flooring America®/Flooring Canada® style luxury vinyl floor that has been professionally installed by a Flooring America®/Flooring Canada® retailer or Flooring America®/Flooring Canada® authorized independent installer. No replacement will be made with respect to a luxury vinyl floor that has been subjected to abuse, improper maintenance, vandalism, alteration or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. Any replacement product cannot be the same style and color as the original purchase. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment, or electronics is the responsibility of the customer. This is a style and color replacement warranty and does not apply to matters covered by other warranties. Simply call your Flooring America®/Flooring Canada® retailer within the time frame of the warranty and indicate you wish to choose another Star Rated luxury vinyl floor under the Confidence Plus ™ Warranty. No monetary compensation will be paid if a lower priced resilient floor is selected. Should you wish to replace the luxury vinyl floor with a flooring upgrade, you may do so by paying the difference in price. If, within the time frame of this warranty (90 days after installation for Five-Star floors) and after 30 days of living on your new floor, you wish to change your floor for any reason, your retailer will replace it with another style or color of flooring of equal value. Confidence Plus ™ WarrantyĪll Five-Star and Four-Star flooring carries a Confidence Plus ™ Warranty. Look for the Star Rating on all product labels. One to five stars indicate levels of performance and durability to ensure your satisfaction. The Five-Star Selection System is an independent rating system designed to guide you in choosing the right floor for your needs. Exclusive Flooring America®/Flooring Canada®įive-Star Downs H2O Luxury Vinyl Floor Warranties Providing extreme durability, the protection of a unique locking system that locks out leaks and easy maintenance - H2O gives your floor the protection it needs from your busy lifestyle. H2O is the newest introduction of waterproof, pet proof and kid proof hard surfaces from the trusted Downs brand. Downs: Ultimate Care Guide for Hard Surface Flooring
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